At WPC, Microsoft showcased new capabilities of its customer relationship management solution “Microsoft Dynamics CRM 2011 — formerly “CRM5″ — will see a public beta in September 2010, beginning with Dynamics CRM Online.”
Microsoft also said that “Dynamics CRM Online will be available in 40 markets and 41 languages by the end of 2010. In addition to 32 markets announced in April, following eight markets are slated to be covered by Dynamics CRM Online: Australia, Brazil, Colombia, Costa Rica, Chile, Cyprus, Peru, and Trinidad and Tobago.”
“Dynamics CRM 2011 will deliver “The Power of Productivity” through familiar, intelligent and connected experiences for people inside and outside an organization. This release will also enable partners, including independent software vendors, global system integrators and value-added resellers, to quickly create, package and distribute Dynamics CRM extensions and custom solutions.”
To streamline solution discovery and distribution, Microsoft will be launching Microsoft Dynamics Marketplace in September 2010.