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Why is Salesforce.com Worried about Microsoft?

Why is Salesforce.com so worried about Microsoft? The comapny spends a lot of time bashing Microsoft. Their sales force tries desperately to spread FUD (fear, uncertainty, and doubt) about Microsoft, giving slick “hit pieces” to prospects with a slanted perspective and dubious claims.

All of this becuase, “because Dynamics CRM is one of the fastest-growing CRM products in the industry. It’s because we took just six years to get our first 1 million users, while it took Salesforce.com more than nine years to get there. It’s because we’ve unique advantages over Salesforce.com, like allowing our customers to run Dynamics CRM in the public cloud (in our data centers), in our partners’ data centers, or in our customers’ data centers — all from a single, multi-tenant codebase that allows you to embrace the cloud on your terms. It’s because we just launched our Dynamics CRM Online service in 40 markets around the world, and in 41 languages. It’s because leading research firms like Gartner and Forrester have rated us as a leader in CRM suites, in sales automation, and in customer service and support. And it’s because we do all this while working with a wide range of products you already know and use today, including Microsoft Office, Outlook, and SharePoint,” Brad Wilson said on Microsoft Dynamics CRM blog.

“Salesforce.com is expensive, with long-term contracts to lock you in and lots of extra charges as well. At Microsoft, we think about this business differently. We give you flexible contract terms, a broad technology solution for the public and private cloud, and a great experience for your end users … all at a much more affordable price,” concluded Wilson.

[Source:Microsoft Dynamics CRM]

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