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WhitePaper: Expanding Business Benefit and Lowering Costs Through Desktop Optimization

Microsoft sponsored an IDC white paper in February to explain how businesses can save money using Microsoft Desktop Optimization Pack (MDOP) tools. Titled “Expanding Business Benefit and Lowering Costs Through Desktop Optimization”, is a succinct and useful white paper for business decision makers.

First, IDC sees Windows 7 migration as more than just a Windows upgrade. Microsoft’s management story has improved significantly since XP, and MDOP can help streamline your move to Win7. So, the time to deploy MDOP is during your Win7 migration–not after. Otherwise, you’ll be missing out on a lot of opportunities to simplify the deployment process, as well as your job.

Second, the white paper explains how MDOP can save you significant time. Study participants saved 36% on their IT productivity costs annually by using all of the products in the MDOP suite. The white paper attributes these savings mostly to reducing time spent on tasks such as:

  • Management. Participants saved 29% on annual management costs. Management tasks include routine PC management, maintaining apps on existing PCs, managing Group Policy, and so on. MDOP products that streamline these tasks include Application Virtualization (App-V), Advanced Group Policy Management (AGPM), and Asset Inventory Service (AIS).
  • Deployment. Participants saved 13% on new PC deployments, including image deployment, app deployment, and post-deployment support. App-V, Microsoft Enterprise Desktop Virtualization (MED-V), and Diagnostics and Recovery Toolset (DaRT) contribute to these savings.
  • Support. Participants saved 64% on the time it takes to answer help desk calls and resolve PC issues involving compatibility, access, and updates. MDOP products that contribute to these savings include App-V, MED-V, and DaRT.
  • Downtime. IDC attributes a 69% savings to a reduction in the amount of time it takes to fix hardware and operating-system failures. DaRT specifically contributes to these savings by making it faster and easier to recovery PCs that fail to start.

The white paper also documents savings in areas beyond IT productivity. For e.g., by reducing the amount of money spent on third-party software solutions, the companies that participated in the study saved about $46/year per PC. Additionally, they experienced an increase in end-user productivity, with a cost savings of about $274/year per PC. Productivity for end users was almost entirely attributed to less downtime and quicker problem resolution when downtime did occur.

Download: White Paper

[Source: Windows team blog]

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