University of Colarado (UC) has taken a novel approach to one of its administrative problems. The Norlin Library, referred to as the “flagship of the University Libraries,” can be confusing for some students to learn how to best make use of. To make the library more user-friendly, UC decided to place Microsoft Tag mobile barcodes on posters around the building, as a guide to new users.
UC has placed posters at key locations around the Norlin Library. The posters have five different Tags on it, each of which leads to a mobile web page containing answers to the most commonly asked questions about Norlin Library. The post also has all the details students will need to download the Tag reader and install it on their device.
The program will track students’ use of the bar codes, allowing the library to evaluate statistics about which information students are using most frequently and at which poster location.