Microsoft has now fully integrated its Skype for Business app with the Apple’s CallKit framework, which allow you to seamlessly extend your personal iOS device as a business phone.
The CallKit API with iOS 10 enables Skype for Business calls to work the same way as the native calling experience on iOS, writes Microsoft. With this integration, users can now anwser Skype for Business calls right from their lock screen on their iOS 10 devices. These calls will act just as regular cellular calls do, and you will be able to see caller’s name on the lock screen.
There is no need to unlock the phone or launch the Skype for Business app to receive the call. When you need to, you can also get to the app from the calling interface with just one touch.
This integration also now allow users to handle Skype for Business calls just like any other call—”users will be able to switch between calls across Skype for Business and their personal cellular line and other VoIP applications supporting CallKit.”
During an important Skype for Business conversation, if you receives an incoming cellular call, “you can send this call to voicemail or put the Skype for Business call on hold to accept the incoming cellular call,” adds Microsoft.
Skype for Business calls will also appear in phone’s call history.
And, by using built-IT and user controls, admins through a policy can easily disable this CallKit integration altogether for scenarios where users may not want to the Skype for Business calls to appear in the native iOS call log. And app users can also control it in the settings.
These new features are enabled by default for all iOS app users. If you haven’t yet checked out, download the Skype for Business mobile app for iOS HERE.