diTii.com Digital News Hub

Sign up with your email address to be the first to know about latest news and more.

I agree to have my personal information transfered to MailChimp (more information)

Nov302010

Troubleshooting: Applications Virtualized with Microsoft App-V Disappear After Enabling Drive Encryption

Here’s a quick tip for the issue where an application virtualized with App-V may disappear and no longer become streamable after enabling drive encryption on App-V clients. This’s due to drive encryption locking the associated OSD files. If this happens and if the OSD files aren’t available after several attempts by App-V client to access them, App-V client places the app into IGNOREDAPPS list.

Here’s the resolution:

  1. Open registry on App-V client and navigate to following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SoftGrid\4.5\Client\IgnoredApps

    Under this key you’ll find a list of apps that App-V client marked to ignore. Delete all affected apps listed under the IgnoredApps key and restart the App-V Client Service.

  2. Create following exceptions for your drive encryption software:
    • -^%ENV:ALLUSERSPROFILE%\documents
    • -^%ENV:USERPROFILE%\Application Data\Softgrid Client
    • -^%ENV:USERPROFILE%\local settings\Application Data\Softgrid Client

    Also keep in mind that if you’re using a path other than default for your Global Data Directory or your User Data Directory configured in the client you’ll have to exclude those paths as well.

[Source]

Share This Story, Choose Your Platform!

Get Latest News

Subscribe to Digital News Hub

Get our daily newsletter about the latest news in the industry.
First Name
Last Name
Email address
Secure and Spam free...