A common issue we work with is Printer Redirection issues with Terminal Services on Windows Server 2003. Although printer redirection seems fairly simple on the surface, the issues that we work on can get somewhat convoluted. So today we’re going to look at some common troubleshooting steps for Printer Redirection issues. However, before we get to the troubleshooting steps for tackling this problem let’s take a quick look at Printer Redirection itself.
Printer redirection was first implemented in Windows 2000 Server. Printer redirection enables the users to print to their locally installed printer from a terminal services session. The Terminal Server client enumerates the local print queues to detect the locally installed printers. This list is presented to the server and server creates the print queue in the session. The TS client provides the driver string name for the locally installed printers and if the server has matching drivers installed then the printers will be redirected. When we look at Printers on the Terminal Server, a redirected printer will have a name similar to the what is shown below:
Client Printer Name (from Client Computer Name) in Session Number
The printer queues created in this manner are referred to as automatic printer queues. However the Terminal Server administrator could also create manual print queues by selecting the redirected ports in the Add Printer Wizard.
Seems pretty simple, right? Let’s start looking at some problem scenarios …
Scenario 1: Printer Redirection fails for all clients: The most common scenario is when Printer Redirection does not work for any of the Terminal Server clients. There are a number of troubleshooting steps to take when this occurs:
Check the Windows Printer Mapping Check Box: Launch the Terminal Services Configuration utility. Double-click the Connections folder. In the right-hand pane, right click on RDP-Tcp and select properties.
Microsoft, Windows, Windows Server 2003, Terminal Server, Termainal Services, Printing, Printer Redirection, Troubleshooting, Knowledgebase