Gunther Lenz of Microsoft chats with Michael Levy of SpeechCycle, about the Rich Phone Applications and how SpeechCycle leverages Visual Studio, .NET, and cloud to provide an innovative solution for call centers. “SpeechCycle Rich Phone Applications (RPAs) seamlessly integrate customizable voice user interfaces with enterprise applications and web services to deliver an immersive caller experience that is a generation beyond traditional natural language dialog systems.”
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