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Shinhan Bank embraces Windows 7 ‘increases employee productivity and improves customer service’

At Asian Banker Summit 2010, Microsoft announced that Shinhan Bank has successfully tested and begun deployment of Windows 7 to its large network of branch offices in Korea to help address its data security and desktop performance needs. “Headquartered in Seoul, Shinhan Bank in the Republic of Korea, with 13,000 employees and more than 1,000 branch offices throughout the country. The local branches provide customer service via 10,000 remote desktop computers. Branch employees access and maintain user accounts using proprietary, integrated Java-based apps, as well as several other Java-based and Flash-based line-of-business apps. As a result of deploying Win7, Shinhan Bank is seeing enhanced performance and app speed on its existing desktop computers and a corresponding improvement in employee productivity and customer satisfaction. Also, through simplifying its IT infrastructure, bank is reducing operational costs and costs normally associated with upgrading an operating system — without sacrificing security or user access. Shinhan Bank found that Win7 performed extremely well on a range of desktop computers, including standard units used at branch offices. As a result of increased performance and application response speed, bank is confident it’ll significantly enhance user experience for employees who work on remote terminals,” notes Microsoft.


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