Scott Jones and Brad Bostic, two dynamic entrepreneurs, were not satisfied with millions of irrelevant search results and thought there could be a better experience. So the ChaCha team has been hard at work to create:
- A smart search engine powered by human intelligence.
- A place to find exactly what you’re looking for without sifting through millions of results.
- Intelligent search results from people who are knowledgeable about the very thing you are looking for.
ChaCha is all about making the web more accessible, by giving you the most relevant results you need.
When your query is submitted it is sent to a Guide who is knowledgable in the topic you’re searching, and an alert is sent to all appropriate Guides who are currently signed in to the system. Because the Guides can see the question you submit, you can submit your question in natural language, just like you’d ask any person a question.
It also means that if you submit a question filled with non-specifics (like “foot”) nonsensicals (like “asdfjlakjf”), you will most likely not get connected to a Guide because no one will accept it. Same goes for any profanity.
If you are at all profane or offensive during the chat session, your Guide will press a “Report Abuse” button, your IP address and the chat session will be logged, and you can prevented from using ChaCha in the future..
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ChaCha Search Engine, Chacha.com