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Project Connector for Microsoft System Center Service Manager (SCSM) 2010

Microsoft has released Project connector for service manager is an Add-In for Microsoft Project that enables project owners/managers to create change request tickets directly from Microsoft Project directly into Microsoft Service Manager.

The add-on works with Microsoft Project Professional 2010, Microsoft Project Standard 2010, Service Manager.

According to Microsoft, “The connector creates a change request ticket with the following characteristics”:

  • Resource assignment from within service manager defined resources
  • CI’s are appended under description field of tickets generated
  • Change request number is added into the task as a separate column
  • Upon closure of change request, task is market as 100% complete in the Project plan
  • Connector allows for retrieval of change requests created by user from Service manager

Project Connector whitepaper: (read only)

You can download the MS Project Connector for SCSM 2010 Microsoft PinPoint site, and the Whitepaper here (pdf).

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