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Outlook Customer Manager Rollsout Worldwide, Improved Capabilities, Security in Office 365

In April update to Office 365 this month, Microsoft is helping companies of all sizes ramp up digital transformation in their organizations by introducing: “Outlook Customer Manager, extended Designer to PowerPoint on iPad, added support for Office 365 Groups in additional Office apps” and more.

Outlook Customer Manager, which makes it easy for small businesses to track and grow customer relationships without leaving Outlook is rolled out worldwide. New capabilities such as: easier to manage customers and upcoming deals with automatic reminders about customer inquiries, suggested company information from Bing and integration with Microsoft Flow, automatically schedule meetings with customers using Cortana.

You’ll know the service is available for your Office 365 account when you see the Outlook Customer Manager icon on the home tab in Outlook for Windows—just click the icon to get started.

Here are the featues available today:

Outlook Customer Manager: automatic reminders for emails enquiries
Automatic reminders for emails enquiries
  • get started, under Add-ins, next to your email in Outlook for iOS, just tap the Outlook Customer Manager add-in. The standalone mobile app for the Outlook Customer Manager will allow you to take a detailed look at all your customers and deals, and will be available in the iOS App Store in the coming weeks.
  • a quick view of customer information, such as emails, meetings, calls, notes, files, tasks, deals and deadlines in Outlook on the web.
  • when an email arrives, Outlook Customer Manager looks to see if it contains a request for a meeting, information or a file, and automatically creates a reminder for you on the Today page.
  • Bing now suggessts business address, website and other information found online are automatically added to company’s profile in Outlook Customer Manager.
  • now offers you the option to let Cortana, your personal digital assistant, arrange meetings on your behalf, so you can focus on more productive work.
  • using Microsoft Flow, so you can automate repetitive multi-step workflows needed to manage customer information.

Outlook Customer Manager for Office 365 Business Premium subscribers can be accessed in Outlook on Windows desktops, iOS and the web.

Designer, which allows anyone to create high-quality slides in seconds, was extended to PowerPoint on iPad for Office 365 subscribers. Now, you can get design recommendations and access it on the go on iPad.

Designer is already available in PowerPoint on Windows desktops, Macs, Windows tablets, Android tablets and the web, for Office 365 subscribers.

Designer in PowerPoint on iPad
Designer in PowerPoint on iPad

Microsoft To-Do, an intelligent task management app that makes it easier to plan and manage your day, was released last week in preview—can now be accessed on Windows 10 devices, iPhone, Android and the web.

Additionally, Outlook Tasks also sync so you can stay on top of all your to-dos in a single view, wherever you go, across your devices.

Support for Office 365 Groups was added to more Office apps including: Word, Excel and PowerPoint, on Windows desktops for Office 365 commercial customers.

You can also now access Groups in Outlook within Mac, iOS and Android.

Outlook Groups in Mac, iOS and Android
Outlook Groups in Mac, iOS and Android

Skype for Windows 10 became generally available now includes exclusive features such as mini view, SMS relay for Windows Phone and Skype Translator for calls to mobile phones and landlines.

It also is easier now to use Skype with keyboard shortcuts, conversation search and a redesigned group video calling view that brings everyone even closer together.

Additionally, several security and compliance updates were introduced to help enterprise subscribers better detect and respond to threats within their organizations that includes:

“Office 365 Threat Intelligence, Advanced Threat Protection (ATP) improvements and Advanced Data Governance are all available and included for Office 365 Enterprise E5 and Secure Productive Enterprise E5 customers. ATP Safe Links is now available in Word, Excel and PowerPoint on Windows desktops, for Office 365 Enterprise E5 customers (or Office 365 ProPlus customers with ATP).”

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