Google has simplified contact resources and consultations on Help Center for select AdSense accounts–with launching a new personalized contact options page “that serves as a single source for many commonly used troubleshooters that resolve issue in minutesm” informs Google.
Google notes, that the new page is “only available” to those who are earning more than $25 per week, “we’re now offering consultations with members of our team via email in 33 languages. If your account qualifies, you’ll see an alert notifying you on the contact options page,” writes Google.
Adding, “In some cases, these troubleshooters lead to issue-specific contact forms that generate emails to our team. We’ve developed automated tools, closely monitored by our support specialists, to help fix issues you’ve identified and process these incoming emails, making it possible for us to typically answer your questions in only a few hours,” Google said.
“We aim to reply to all consults within two business days, though turnaround may be longer during certain holiday periods,” the Google AdSense team adds.
In other news, on February 19th, Google’s DoubleClick for Advertisers (DFA) held a webinar discussing both the immense potential of consolidated buying platforms as well as considerations and requirements for achieving such integration.
You can watch the on-demand video recording here.
In addition, 2013 Google Computer Science Summer Institute is now open for registration to all qualified current high school students, and is committed to addressing diversity in the field of computer science.
“CSSI is a three-week institute that includes an interactive and collaborative computer science curriculum, as well as a unique residential experience in which students can build a network with other attendees. Up to 60 aspiring computer scientists will be selected to attend one of our all-expenses-paid CSSI sessions,” informs Google.
Google has announced that their “Spectrum database is beginning a public trial with the FCC.”
“Our trial site allows industry stakeholders (broadcasters, cable, wireless microphone users, licensed spectrum holders) to test and provide feedback on the database. The trial site also allows anyone to find out how much TV white spaces spectrum is available at any location, such as your home or office,” google wrote.