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New Licenses for Microsoft Dynamics CRM Online and Dynamics AX 2012 R2 App for Windows 8

Microsoft Dynamics CRM now lets choosing the right license. In a nutshell, the company is now offering to customers more freedom to choose and the ability to mix and match licenses for Dynamic CRM Online, so they are not forced to fit every user into the same license.

Since the introduction of Microsoft Dynamics CRM Online in April 2008, Microsoft offered a single license at a single price point. Today, the company is introducing three new online licenses and give customers the ability to mix and match amongst the three.

Additionally, “Online and on- premises licenses will be equivalent, making it easier for our customers to compare and decide what works best for them,” the company said.

Also, Microsoft said it plan to include access to Microsoft Dynamics CRM through mobile applications with every online and on-premises license of this upcoming release, “with no additional license fees for mobile access.”

Below are the new competitively priced license options for the next release of Microsoft Dynamics CRM Online (shown per month):

  • “Professional ($65*) is for the core CRM users, who need the full capabilities of Microsoft Dynamics CRM including sales force automation as well as marketing and customer care. We believe most users will find this license best fits their needs.
  • Basic ($30*) for sales, service and marketing users who need to manage accounts, contacts, leads, cases and access custom applications as well as for business analysts who require reporting capabilities.
  • Essential ($15*) for light-weight users who need to access custom applications developed in house or by our vast network of partners.”

In addition, Microsoft said it is also planning to add flexibility to support offerings–and will offer additional support options to customers in addition to basic and Premier support.

“Our on-premises customers will continue to find the overall cost of Microsoft Dynamics CRM ownership very competitive and will find our simplified licensing easier to understand,” the company said.

Adding it said, they also plan to release Dynamics Planning Services, a benefit of Software Assurance for Volume Licensing, to help our customers plan their deployments.

Microsoft also launched three new Windows 8 apps in the Windows Store–all of the apps are designed to work with Microsoft Dynamics AX 2012 R2.

While the apps can be downloaded and used today, however, they cannot be connected to a business’s Dynamics AX 2012 system just yet, stated Microsoft’s Brian Welcher. He added, “In the next few months, we will provide some updates to the AX server infrastructure as well as updated versions of the apps that will leverage the Windows Azure Service Bus to connect to your on-premises Dynamics AX 2012 R2 instance.”

The new apps include:

  • Dynamics AX 2012 Approvalsapp give business users a quick and easy way to check on and approve items like expense reports, budgets and more. It can even connect to co-workers via Lync to have them clarify the approved items.
  • Dynamics AX 2012 Timesheetsapp lets users make new timesheets for their businesses, view a list of existing timesheets and sent them for approval.
  • Dynamics AX Expensesapp for Windows 8 allows for expense reports to be created, edited and sent for approval.

In addition, Microsoft announced new partner agreements with four leading global independent software vendors (GISVs). Microsoft Dynamics group said that “it would bring aboard four new GISVs, which have signed deals to participate in the exclusive program: distribution and manufacturing provider I.B.I.S. Inc., automotive software maker Incadea, food supply-chain consultancy Anglia Business Solutions, and retail automation vendor Escher Group.”

Microsoft’;s R&D and worldwide reach help GISVs stay ahead of the curve and achieve new economies of scale.

Microsoft said it also plans to integrate the Windows Embedded Partner Program (WEPP) with the Microsoft Partner Network (MPN).

“The move to the MPN, scheduled for later this year, will provide the scale of programs and resources that partners need to meet projected business growth against the intelligent systems market opportunity,” the company added.

Update 07/11: Microsoft has launched a new site to help businesses make informed decisions about the current market for customer relationship software.

The site allows you to test drive and demo Microsoft Dynamics CRM. “The demo will give you a detailed idea regarding how to manage contacts, put social media insights to work, respond quickly to service cases, collaborate with colleagues and qualify sales leads,” Microsoft writes.

Additionally, the site also enables businesses to join the conversation around how other businesses think about CRM and also pulls together important information from industry experts and customers around security of customer data in the cloud and mobile CRM applications.

You can learn more by visiting www.crmawesome.com.

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