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Microsoft WGA Servers Suffered Worldwide Outage

Microsoft Windows Genuine Advantage servers all failed sometime earlier today.

The result? Every single Windows XP and Vista installation — except possibly those with volume license keys — is being marked as counterfeit when it tries to check in. Installations which are flagged as counterfeit switch to a “reduced functionality mode” which results in features like Aero and DirectX being disabled.

So far, the only public response from Microsoft has been indirectly via their technical support forums, where a user has posted the following snippet from an email he received from MS’s technical support address:

    Thank you for your response. I’m sorry to inform you that the Windows Genuine server might be down for few days. I have escalate the issue to our Genuine team, kindly try to validate again on Tuesday 28 Aug 2007. Thank you for contacting Microsoft Technical Support.

It is highly recommended to avoid WGA if at all possible for the moment.

Phil Liu, WGA Project Manager, says that he won’t sleep until the problem is fixed, via Ars Technica. As noted by Phil Liu: 

Please go to www.microsoft.com/genuine and click VALIDATE WINDOWS to resolve this issue immediately.

Additionally, I know you all are looking for an explanation/root-cause. I will get that ASAP. We are aware it is a server-side issue – the cause is unknown at this current time.

Source:→ Boing Boing

Microsoft, WGA, Windows Genuine Advantage, Genuine Windows

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