Microsoft Product Support Reporting Tool facilitates gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in software quicker and provide solutions. Tool offers ability to select particular scenarios for which system configuration data’ll be collected: General, Internet and Networking, Business Networks, Server Components, Windows Update Services, Exchange Servers and SQL and other Data Stores (MDAC). Depending on particular system configuration and categories selected, Microsoft Product Support Reports might take between 7 to 25 minutes or more to complete data collection. Tool is a viewer companion to Microsoft Product Support Reports tool, allowing for collected results to be reviewed using a graphical user interface.
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