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Microsoft Online Services: Troubleshooting Sending and Receiving E-mail – Videos

In this first video below, you’ll learn new methods to troubleshoot issues that users might be having sending or receiving email from the client computer. This video elaborates on nhow to verify internet connection and how to isolate what’s troubling a connection. If the issues still persists outside of connectivity, this video demonstrates how to check other apps for errors.

Problems Sending and Receiving E-mail Client:

This video look at problems sending and receiving e-mail diagnostics and resolution, and walks us through different troubleshooting scenarios including checking NDR and NK2, using the GAL and checking the user’s configuration.

Poblems Sending and Receiving E-mail Diagnostics and Resolution:


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