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Microsoft nixing Response Point in August

Response Point, Microsoft’s phone for small-business users, discontinuing its small-business-targeted VOIP product, Microsoft announced “After transitioning Microsoft Response Point to engineering maintenance status a year ago, Microsoft has made the decision to discontinue the sale, support and development of the Response Point phone system for small businesses, effective August 31, 2010. Current customers will be able to continue to use their Response Point product(s) as per their equipment manufacturer purchase agreement.” Microsoft acknowledged a lack of demand for Response Point phones, “Despite favorable initial response from customers and channel partners since launch, we’ve not seen the necessary demand materialize to sustain Response Point as a viable standalone business. To continue to support the needs of the small business community, we expect to consolidate our efforts and offerings in this space around Microsoft Office Communications Server (OCS).”

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