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Sep182018

Microsoft Managed Desktop A New End-to-end Device Management Service

Microsoft in collaboration with customers and partners worked out on a new plan that involves managing corporate Windows 10 devices for a monthly fee.

Today, the company has officially taken the wraps off announced the new Microsoft Managed Desktop (MMD) service, which creates an opportunity to deliver, manage, and update devices in the cloud.

The new cloud service which in the works since July, brings together Microsoft 365 Enterprise, device as a service, and cloud-based device management by Microsoft.

The new service support offer includes Windows 10 Enterprise, Office 365, and Enterprise Mobility and Security service), PC hardware as a service and support to keep those devices up-to-date with latest security patches and version upgrades.

The company notes that the service will help customers focus on its core and “drive more business value” while Microsoft manages their modern desktops.

Microsoft Managed Desktop

“We leverage analytics to provide operational and security insights and learnings, so we can constantly monitor and improve, as well as enable us to manage the global MMD device population,” says Microsoft. Adding, “we use insights and AI to determine which devices are ready for feature updates or, conversely, whether a specific app is blocking a device’s ability to update so we can act.”

According to Microsoft, the early test of MMD with some customers led to “hundreds of changes” in Microsoft 365 to “better enable end-to-end scenarios for customers around the world”.

Microsoft says, that it will bring more customers and markets in the future. And, also new partner devices from OEMs, like Dell, HP, DXC and more will be added in the near future.

MMD service, which officially starts rolling out today, is currently live with a few U.S. and U.K. customers. Microsoft says it plans to begin operations in Canada, Australia, and New Zealand in “early 2019.”

The company notes as they learn from these initial customers, the will evolve and improve both Microsoft 365 and MMD. And, that they also have plans to expand it to several other geographies in the second half of 2019.

The company also plans to expand further to other geographies in the second half of 2019.

The service will be available for a monthly per-user subscription fee, depending on the size of the organization and the devices provided.

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