“As a company that sells a wide range of hardware and devices, we take very seriously our corporate responsibility to ensure that manufacturing facilities and supply chain operations that we use comply with all relevant labor and safety requirements and ensure fair treatment of workers. We’ve rigorous standards in place, and have established a robust supplier Social and Environmental Accountability (SEA) program. We were therefore very concerned when we saw a report by NLC alleging that conditions at a factory operated by KYE in Dongguan, China, were adversely impacting workers. KYE assembles and packages hardware products for Microsoft and a wide range of other companies. As a result of this report, we’ve a team of independent auditors en route to the facility to conduct a complete and thorough investigation. We should note that as part of Microsoft’s ongoing supplier SEA program, an independent auditor has been inspecting the KYE factory annually. Despite these earlier findings, we take the allegations raised this week quite seriously. Another comprehensive on-site audit of the facility will be conducted next week, with a specific goal of investigating the allegations raised in the NLC report. In addition, we’ll have monitors on site pending the results of the inspection. We’ll take all appropriate steps to ensure the fair treatment of the KYE workers,” says Brian Tobey.
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