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Microsoft Deploys Visual Command Center to Help Protect its Global Security Centers

Microsoft has deployed IDV Solutions’ new “Visual Command Center” software in its three Global Security Operations Centers to ensure the safety and security of its employees and contractors across more than 100 countries and nearly 700 facilities. The announcement was made at the Worldwide Public Safety Symposium in Redmond, Wash.

“Visual Command Center is an evolution of Visual Fusion, a IDV Solutions’ tool for data visualization. Like Visual Fusion, Visual Command Center unites data from multiple sources in the context of time and geography,” Micorsoft stated.

Microsoft Global Security, which oversees the operation centers located in Redmond; Reading, England; and Hyderabad, India, monitors over 27,000 pieces of hardware — including access card readers, cameras, fire panels, environmental alarms, biometric security systems and duress alarms — and manages more than 185,000 active cardholders and more than 30 million system events each month — had previously deployed Visual Fusion.

Visual Command Center adds features that specifically address security professionals’ needs, such as real-time alerting, mobile applications and the ability to display multifloor building plans directly over building locations on a map. Also included in Visual Command Center is a bundle of subscription and open source data feeds selected for their relevance to security operations, including terrorism incidents, crime reports and global disaster alerts.

“As part of Microsoft’s command and control operations platform, IDV Solutions’ Visual Command Center integrates the gigabytes of data that pour in each second from multiple internal security systems and external data feeds around the world, uniting them in a dynamic, common operating picture that helps Microsoft Global Security make more informed decisions, coordinate responses and even save lives,” Microsoft said.

“From everyday events like a burst water main to the large-scale impact of hurricanes, earthquakes and tsunamis, situational awareness solutions such as Visual Command Center provide an intuitive geospatial display of information, which allows our Incident Management Teams to make more informed and precise decisions and better prioritize efforts and resources, an absolute must in immediate response actions,” said Mike Howard, chief security officer, Microsoft Global Security.

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