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Microsoft Customer Service and Support (CSS) via Twitter for Windows 7, Office 2010, IE8 in France and Germany

Following the success of @MicrosoftHelps in terms of both followers and volume of tweets, Microsoft’s Customer Service and Support (CSS) team decided to offer users in France and Germany a chance at getting support through the microblogging social network.

In this regard, Microsoft annouced that “We’re extending the support Microsoft CSS offers on Twitter to French and German speakers, with the launch of @MSVousAide and @MicrosoftHilft. By extending our reach across this popular social media platform, Microsoft aims to provide even better support to users of Microsoft Office, Windows 7 and Internet Explorer 8, across Europe and the world,” stated Microsoft.

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