The Surface Enterprise Initiative is being expanded to enable partners across the globe to create and provide services and support capabilities for Surface.
The initiative was originally launched a year ago to help the world’s biggest businesses get the most out of Surface devices through partnerships designed to provide service and support, industry-specific app development and flexible purchasing and deployment methods.
Surface will evolve with field serviceability, to not only change and create lasting and meaningful employee engagement, but to also enable IT and Business Decision Makers.
Microsoft will invest in areas including:
- Configuration and Deployment Services – such as imaging, asset management, provisioning and integration services.
- Enhanced Replacement and Exchange Services – such as next business day, advanced exchange and onsite replacement services.
- Logistics and Warehousing Services – such as custom shipping, order consolidation and kitting services.
- Next Generation Services and Support – working alongside IT decision makers, partners and the broader Surface ecosystem to conceive and create solutions, that will provide tools for businesses worldwide to enable change in their organizations and use devices as a key component in that change.
Surface as a Service, the unique model for purchasing and deploying Surface devices, was created two months ago, and some of the largest distribution and reseller partners have already joined.
It provides flexibility of solutions, enables faster device refresh, and ensures customers can have the latest Surface devices that evolve with the best of Windows and Office.
“We’re extremely pleased by the momentum we’ve seen in the past two months since we introduced Surface as a Service. Some of the largest distribution and reseller partners have joined us,” stated Microsoft.
Adding, that it’s “first Surface as a Service parter ALSO has already recurited 300 resellers since July,” “by creating compelling customer offerings and delivering powerful tools for resellers” such as “pricing and offer configurators, easy and simple billing, hence accelerating the buying process,” microsoft writes.
Those interested in taking advantage of next-generation services and support or procuring their devices via Surface as a Service should go to drumbeat.surface.com.