Exchange 2010 includes the capability to ensure that deleted items are retained within the dumpster till the deleted item retention period. This prevents accidentally or maliciously deleted items from being deleted permanently, and allows an administrator to recover items. Feature is known as Single Item Recovery and enables organizations to change their backup paradigms (i.e., you no longer need to maintain backups for SIR), and to retain & allow discoverability of data to meet compliance requirements. Remember, in order to discover & recover data, each mailbox needs SIR enabled prior to accidental purge event. Therefore, we recommend enabling SIR for mailboxes as part of Exchange 2010 upgrade process,” writes Microsoft. “Ross sent his administrative assistant, Julie, a message regarding his upcoming trip to Seattle, specifically requesting Julie to book his itinerary. Unfortunately, before she could work on Ross’ request, Julie shift-deleted the message while cleaning out her mailbox. Like most users, Julie has done this before and is familiar with Recover Deleted Items capability within Outlook. However, this time, Julie made the mistake of clicking delete button for the message in question instead of clicking recover button. Panicking, Julie calls Help Desk to request recovery of the item.”
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