Bing aiming to make search more conversational, Monday launched an update that adds relevant chatbots to search results. Now with this update, users can easily find chatbots for instant messaging platforms such as Skype, Facebook Messenger and more.
Running a search query such as ‘travel bots’ will now return search results of chat bots for Facebook Messenger, Skype, Slack, and Telegram in a dedicated answer box, where you can browser through these chat bots and can also add relevant bots directly from search results page by clicking on the “Add bot” to favorite messaging platform.
Currently the chatbots are in a piolt test program running on Bing, and can help in finding out specific resturants in Seattle, the search results will then return a dedicated bot (as many restaurants in the area have bots) that you can chat with to learn more information, which is often not readily available or difficult to find on restaurant websites.
This program will expand to more US metropolitan areas in the coming months, bing says.
At //build 2017, the team demonstrated some bot innovations currently in test with users that will be more boradly available in the near futher. In addition, Bing is also working on its own “InfoBot,” which is built on Bot Framework and applies deep learning techniques to automatically build chatbots from existing web content on bing.
This means you can converse with an InfoBot to get answers to your questions from any web site. Currently a small group of users are involved in evaulating the InfoBot, on multiple domains such as wikipedia.com, webmd.com, stackoverflow.com, allrecipes.com and more.
Bing says, the InfoBot will move search towards a more conversational model at scale, as it’ll enable to “botify” the web without site owners needing to do custom development. “They’re applying cutting edge AI techniques to solve problems in Machine Reading Comprehension (MRC) and conversational understanding at web scale,” said bing.
And of course, using Microsoft Bot Framework, developers can build and publish their own chatbot for Bing. All submitted bots will be reviewed and approved before being made available for users to discover and chat with their bot in Bing search results, bing says.
Interested, you can learn more about developing bots for Bing, check out the Microsoft Bot Framework documentation.