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Beta of System Center Service Manager 2012, SCSM 2012 Authoring Tool and System Center Cloud Services Process Pack Released

System Center Service Manager 2012System Center Service Manager 2012 beta now released to Microsoft Download Center, provides flexible self-service experiences and standardized datacenter processes that can help you integrate people, workflows, and knowledge across enterprise infrastructure and applications.

Also, released today is System Center Service Manager Authoring Tool (for SCSM 2012 Beta), which is a tool for customization and extension of the built-in functionality in System Center Service Manager.

“This release supports modifying existing Process Management Packs and creating new Management Packs that define extensions to the Service Manager database for tracking additional information, customizations of forms or new forms, and new workflows. This release is available in 10 languages,” the Redmond company states.

This release is compatible with Service Manager 2012 beta. It contains the necessary changes to ensure the Authoring Tool is compatible with SCSM 2012 but does not contain a new feature set from prior releases.

Finally, System Center Cloud Services Process Pack Beta released today, is a Microsoft Infrastructure as a Service solution built on the System Center platform.

“With the System Center Cloud Services Process Pack, enterprises can realize the benefits of Infrastructure as a Service while simultaneously leveraging their existing investments in the Service Manager, Orchestrator, Virtual Machine Manager, and Operations Manager platforms,” revealed Microsoft.

“The System Center Cloud Services Process Pack Beta offers a self-service experience to facilitate private cloud capacity requests from your business unit IT application owners and end users, including the flexibility to request additional capacity as business demands increase.”

The benefits offered by System Center Cloud Services Process Pack Beta for the enterprise include:

  • Deep customization and extension of the cloud services experience; natively supported by the System Center suite of products.
  • Reduced cost, effort, and time to deploy cloud services to organizations that already leverage the System Center platform.

The benefits offered by System Center Cloud Services Process Pack for consumers of IT within the enterprise include:

  • Standardized and well-defined processes for requesting and managing cloud services, including the ability to define Projects, Capacity pools, and Virtual Machines.
  • Natively supported request, approval, and notification to enable businesses to effectively manage their own allocated infrastructure capacity pools.

You can download System Center Service Manager 2012 Beta, SCSM 2012 Authoring Tool, and the System Center Cloud Services Process Pack Beta, from the Download Center.

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