Ballymascanlon Hotel, a popular Irish hotel has sued Google for defamation because Google’s autocomplete feature suggests to searchers that the hotel is in “receivership”.
“When search engine users type the first seven letters of the hotel’s name into Google, the website’s automatic prompting service, Google Instant, throws up the suggestion “Ballymascanlon hotel receivership”. The hotel, one of the most popular wedding venues in the northeast, says it has been contacted by brides who had booked weddings there and were “in tears” after seeing the Google prompt,” reports Sunday Times.
“The four-star Ballymascanlon House hotel, located outside Dundalk, has applied for a High Court injunction to prevent the Google search engine from suggesting it is in receivership.
Ballymascanlon is not in receivership and the Quinn family, who have run the hotel for 70 years, say it is trading successfully.”
Google declined to comment on the legal action.