A new lawsuit alleges AT&T is regularly overcharging iPhone and iPad customers for data usage, in some cases up to 300% more.
Lawyers for the lawsuit said they spent $80,000 testing devices in preparation for their day in court. In one instance, lawyers purchased a brand new iPhone and turned off everything that could affect data usage. When the bill came in from AT&T, there were 35 transactions for data usage, according to MSNBC.
Lawyers said that AT&T overcharged on every single transaction. Not once did a data usage charge go in favor of the customer. Lawyers said that AT&T systematically overstated data usage by 7-14% and sometimes up to 300%.
AT&T contends that the iPhone uses data without the customer knowing. Recently, Apple’s collection of anonymous location data, and subsequent exchange of tower signal strength knowledge was brought into the spotlight. Perhaps that system is a data usage issue — even when data services are turned off.