At the America’s Health Insurance Plans (AHIP) Institute 2011, Microsoft today announced that 14 health plans, including Blue Cross of Northeastern Pennsylvania and Blue Cross and Blue Shield of Kansas City, have implemented or are planning to deploy Dynamics CRM based on the Health Plan Sales Solution for Microsoft Dynamics CRM.
“The Health Plan Sales Solution for Dynamics CRM is pre-integrated with an ecosystem of health plan independent software vendor (ISV) solutions. Since the solution was first launched last June at AHIP Institute 2010, partner adoption has increased by 225%,” stated Micorosft.
“To date, 13 system integrators and ISVs are supporting the framework, including Adapx, Aspect, Avanade, CIBER Inc., Colibrium Partners LLC, Connecture Inc., CosmoCom, Customer Effective, ExactTarget, PowerObjects, Sonoma Partners and VUE Software.”
The Health Plan Sales Solution for Dynamics CRM is an interoperable framework that allows for seamless integration with existing systems and applications. Spanning acquisition, retention, health and care management, the Microsoft Dynamics platform is also being used by health plans in the areas of grievances and appeals, application, provider credentialing, legal matter management, provider contract, and contact management.
More information is available here.
[Source: Microsoft Press]