Windows Live Messenger team notifies of a mandatory update for version 8.5; Users on Windows XP will need to ensure that they’ve installed SP2 or higher, otherwise upgrade’ll not work. If you’ve any issues or questions during upgrade process, here’re places you can go to get some answers. Users on Messenger 2009 (version 14) will’ve to upgrade too starting Nov 9th, unless they already installed latest version (Build: 14.0.8089.726).
|This post from support team provides some guidance into how to determine what error you’re getting and steps to resolve.|
|You can also try online help pages. On left hand side, you can select ‘Table of Contents’ (near bottom) and get information on troubleshooting and error codes.|
|If you’ve already tried going through online help suggestions and still having difficulties then you should consider contacting Messenger support team and providing them with more information about problems that you’re encountering.|