Blue Dot's Advanced Mobile 311 solution is an innovative crowd-sourcing solution for Public Sector that enables citizens to quickly and easily create non-emergency Service Requests through their Smart Phones. Leveraging the power of Visual Studio 2010 Express for Windows Phone, Blue Dot has developed a "Mobile 311" app is freely available on the WP Marketplace.
This app allows a citizen to report the actual GPS location of a problem or issue and the appropriate Service Code, and to optionally include a photograph and text comments related to the Service Request. The Mobile 311 app interacts with a set of Azure based Web Services that route the service requests to the appropriate municipality based upon the Service Request location or the selected Jurisdiction ID. Azure provides the 7x24x365 uptime, dynamic scalability, and affordability required by Blue Dot for the Advanced Mobile 311 solution as well as the opportunity to utilize the Microsoft .NET skills and enterprise mobile IP developed over the last several years.
More Info: Advanced Mobile 311