thyssenkrupp 24K Technicians Adopts Microsoft HoloLens and Skype

Using HoloLens, 24,000 elevator service technicians can now visualize and identify problems ahead of a job. Spatial Audio for HoloLens, Universal Windows Platform, and Unity engine.

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Microsoft HoloLens enables thyssenkrupp to transform the global elevator industry, now using HoloLens, 24,000 elevator service technicians can visualize and identify problems ahead of a job, and have remote, hands-free access to technical and expert information when onsite, improving the way people and cities move.

With 1.2 million units, customers in 150 countries and more than 50,000 employees, with the use of Microsoft HoloLens and Skype, they will be able to work hands-free while on the job and make remote calls to more experienced technicians who can walk them through solutions – and provide them with valuable on-site education.

With Skype on HoloLens, technicians can be hands free while on the job, even when making remote calls to subject-matter experts and sharing holographic instructions between users.

In initial trials, use of HoloLens has reduced the average length of thyssenkrupp's service calls by 4X, writes HoloLens team.

thyssenkrupp technicians using Microsoft HoloLens and Skype

Also in a post today, Microsoft details "Spatial Audio," a set of ground breaking technologies originally created by Microsoft for HoloLens and now being exposed to Universal Windows Platform (UWP) and Unity apps.

For new, Spatial Audio is a technology that "aims to accomplish digitally what ventriloquists have been doing for years, creating the illusion that audio is coming from somewhere other than its actual source."

The tech can be used on the Xbox or desktop computers to improve an extremely common annoyance: muddy audio on audio chat. By separating out different speakers and giving them distinct physical locations with respect to the listener, we are surprisingly able to easily pick out the different voices even when they are speaking at the same time. This could potentially be revolutionary both for online gaming and business.

Spatial Audio can be used on the Xbox or on a desktop computers to improve an extremely common annoyance: muddy audio on audio chat, writes windows dev team, "By separating out different speakers and giving them distinct physical locations with respect to the listener, we are surprisingly able to easily pick out the different voices even when they are speaking at the same time," dev team explained.

Spatial Audio

This could potentially be revolutionary both for online gaming and business.

You can see a great demo of Spatial Audio in action starting at 20:14 in thiis //BUILD video embedded under:

About The Author

Deepak Gupta is a IT & Web Consultant. He is the founder and CEO of diTii.com & DIT Technologies, where he’s engaged in providing Technology Consultancy, Design and Development of Desktop, Web and Mobile applications using various tools and softwares. Sign-up for the Email for daily updates. Google+ Profile.