It can be awful to have your Windows computer infected with malicious software, but it is almost as bad suffering the daily burdens imposed by the security software designed to protect you.
Symantec has decided to radically rewrite its main security suite for Windows to directly address these problems. And in tests, this new product, Norton Internet Security 2009, largely succeeded. Symantec is now including free support, even over the phone, though in my tests this support proved lousy. Norton Internet Security 2009 works only on Windows XP and Windows Vista.
Walter S. Mossberg tested the new security suite on a Dell desktop running Vista and on a Macintosh laptop running Windows XP as a “virtual machine,” meaning Windows and Windows programs ran simultaneously with the Mac operating system. Symantec assured me the program would run properly in this latter setup, and I had run the previous version of Norton successfully in the same environment. It isn’t perfect, but it is the fastest, simplest and least obtrusive security suite I have ever used.
The first thing you notice about NIS 2009 is the fast and simple installation. The process took under two minutes on each of my test machines.