Salt Lake City has adopted Microsoft SQL Server 2008 R2 powered online business solution. By moving its building permit process to the Web, Utah's state capital has reduced time to gain permit approval by up to 50 percent," revealed Microsoft.
During the recession, construction and business development slowed in Salt Lake City. The city's complex, manual system compounded the problem and was discouraging to new business growth and expansion of existing operations in the city.
"To address these challenges, Salt Lake City took its system online. Building an integrated database on Microsoft SQL Server 2008 R2, the city began offering a Web-based interface that could be accessed by staff members, elected officials, business developers and the public. The online system will help Salt Lake City employees and customers drive an estimated 360,000 fewer miles, print 512,000 fewer pounds of paper and release 2,300 fewer pounds of hydrocarbons into the air each year," the Redmond company stated.
"We had to modernize our process to boost business development," said Orion Goff, director of Building Services, Salt Lake City. "We decided to move the whole system online to integrate departments, make the permit process easier and help reduce our carbon footprint."
Goff has observed that the streamlined process has helped Salt Lake City convince businesses to keep and even expand operations within the city -- and has helped attract new business to the area.
More information about Salt Lake City's case study is available here.
[Source: Microsoft Press]