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Project Connector for Microsoft System Center Service Manager (SCSM) 2010

Aug312011

Project Connector for Microsoft System Center Service Manager (SCSM) 2010

Microsoft has released Project connector for service manager is an Add-In for Microsoft Project that enables project owners/managers to create change request tickets directly from Microsoft Project directly into Microsoft Service Manager.

The add-on works with Microsoft Project Professional 2010, Microsoft Project Standard 2010, Service Manager.

According to Microsoft, “The connector creates a change request ticket with the following characteristics”:

  • Resource assignment from within service manager defined resources
  • CI’s are appended under description field of tickets generated
  • Change request number is added into the task as a separate column
  • Upon closure of change request, task is market as 100% complete in the Project plan
  • Connector allows for retrieval of change requests created by user from Service manager

Project Connector whitepaper: (read only)

You can download the MS Project Connector for SCSM 2010 Microsoft PinPoint site, and the Whitepaper here (pdf).

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