Microsoft have this week responded to rumours on the interweb that earlier model Xbox 360’s, made last year, can scratch discs used in the console. An investigation by a Dutch TV show ‘Kassa’ had discovered that a missing drive component was causing the drive to scratch discs, though MS explain that they can’t comment on the experiment or the show directly.
“Due to the fact that we did not participate in the experiment done by Kassa and have little insight into the methodology that was used, we cannot comment specifically on the outcome,” a Microsoft representative told tech blog Engadget. “While we are aware that discs can potentially be scratched through normal wear and tear, we have not received any widespread reports of the issue highlighted here.”
Microsoft do however urge gamers who believe their drive could be scratching their discs to contact the relevant Xbox 360 support services. If it turns out that the drive is at fault, Microsoft are promising to repair problem systems and replace damaged discs. The company also recently revised and improved the warranty that comes with the system.
Microsoft, Xbox 360, Disc Scratching, Response