A senior Microsoft executive was so frustrated by his experience with digital music players made by global partners that he proposed turning to Apple's iPod for salvation, documents made public as part of an Iowa antitrust case reveal.
The outgoing head of the Microsoft division in charge of Windows Jim Allchin was so distraught by his user experience with partner digital music devices on the market in 2003 that he considered calling Steve Jobs, the documents show.
"I think I should talk with Jobs. Right now, I think I should open up a dialogue for support of the iPod. Unless something changes, the iPod will drive people away from WMP [Windows Media Player]," he said in a Nov. 13, 2003 internal e-mail that was marked 'highly confidential' and carried the subject line "sucking on media players."