Microsoft is addressing error reports of failed installations of Windows XP SP3 due to copies of the XP operating system with altered kernels.
“When you try to install a Windows XP service pack on a computer, you may receive an error message that resembles the following: ‘Windows has detected that one or more protected core system files (kernel) on your computer have been modified. The Service Pack contains updated versions of those files, which work to provide a stable environment for your programs. Due to this modification, the Service Pack will not be installed’,” Microsoft revealed.
This is nothing new for the Redmond company, in fact it is a problem that is dating back to the release of the first service pack for Windows XP. The issue is intimately connected with scenarios in which the core of the operating system is modified resulting in XP SP3 failing to install. Microsoft explained that the issue is related to third-party programs such as BootXP and LogonUI Boot Randomizer.
“This behavior may occur if the computer has a modified version of the Ntoskrnl.exe file that uses the /KERNEL switch in the Boot.ini file. This condition may exist because the computer has a third-party program installed that customizes the graphics that are displayed when your computer starts,” the company informed, also pointing out the steps that need to be taken in order to resolve the problem.
“Click Start, click Run, type appwiz.cpl, and then click OK. Click the program that customizes the startup graphics, and then click Remove. Restart the computer, and then try to install the service pack again. If the problem persists, go to step, on the desktop, right-click My Computer, and then click Properties. Click the Advanced tab, and then click Settings under Startup and Recovery. Under System Startup, click Edit. The Boot.ini file opens in Notepad. Locate and then delete the /KERNEL= switch. Save and then close the Boot.ini file. Restart the computer. Try to install the Windows XP service pack,” read the instructions from Microsoft.
Editing the Boot.ini file will indeed resolve the issue, but this will not help with the modified Ntoskrnl.exe file. However, when the users will attempt to reinstall XP SP3, they will receive a message informing them that the old Ntoskrnl.exe file will be updated.
Microsoft, Windows XP, SP3, XP SP3, Kernel, Boot.ini