Microsoft warned Australians to be wary of a phone scam that has left some victims hundreds of dollars out of pocket. Scammers are using several well-known brands, including Microsoft, to fool people into believing that something is wrong with their computers. The scam typically unfolds in following manner:
- They tell victim they can help and direct them to a website that then allows scammers to take remote control of the computer.
- Caller will then spend some time on computer trying to demonstrate where the "problems" are and in process convinces the victim to pay a fee for a service that'll fix the computer.
"Don't be fooled, Microsoft is not cold calling consumers in regards to malfunctioning PCs, viruses or any other matter," Stuart Strathdee, of Microsoft Australia said.