Microsoft announced that its VoIP-enabled phone system software platform based on Windows XP Embedded has been released to manufacturing. “Response Point” supports both IP- and traditional analog-based telephony and will ship in production devices next month, according to the company. Phone systems based on Response Point technology include a base unit and multiple desktop phones , plus software.
First announced in March, Response Point implements a voice-activated user interface that, for example, allows users to reach anyone in their company directory or Outlook contact list simply by saying the name. Conversely, an “Automated Receptionist” answers incoming calls and routes them according to the caller’s voice instructions, the company adds.
Microsoft says the overall system is easy to set up and maintain, and provides a user-friendly management console for accomplishing tasks such as configuring voicemail, defining call-handling preferences, and creating call distribution lists.
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