Microsoft released fix for My Phone "failure to sign in the application"

There have been reports of My Phone users were not able to successfully sign in on the phone, even though they received confirmation that their account has been successfully activated. Hee’s a fix for those affected: Uninstall the existing application on the phone: For Touch phones with stylus: Go to Start > Settings > System > Remove Programs […]

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There have been reports of My Phone users were not able to successfully sign in on the phone, even though they received confirmation that their account has been successfully activated. Hee’s a fix for those affected:

  1. Uninstall the existing application on the phone:
    1. For Touch phones with stylus: Go to Start > Settings > System > Remove Programs > Choose "Microsoft My Phone" and press Remove.
    2. For Non-Touch screen: Go to Start > Settings > Remove Programs > Choose "Microsoft My Phone" and press Remove.
  2. Once the application is successfully removed go to the SMS which you received from the My Phone service to download the updated installer again.
    1. If you do not have the SMS you can log on to the Web Site at http://myphone.microsoft.com and request a SMS again.
    2. You can also choose to enter the URL manually in the Internet Explorer on your phone: http://myphone.microsoft.com/install
  3. After the application is successfully installed launch it by going to Start > Programs > Microsoft My Phone
  4. Complete the sign in experience.

About The Author

Deepak Gupta is a IT & Web Consultant. He is the founder and CEO of diTii.com & DIT Technologies, where he’s engaged in providing Technology Consultancy, Design and Development of Desktop, Web and Mobile applications using various tools and softwares. Sign-up for the Email for daily updates. Google+ Profile.