Microsoft OEM Engineering Services has some valuable services that Windows Storage Server partners can leverage to help design, deliver and support embedded storage solutions. Getting access to a Technical Account Manager can really impact the success of a product. TAMs can escalate issues through the highest levels of Microsoft. TAMs can dig deep into Microsoft to discuss architecture and help resolve blocking problems very fast.
MOEMES is designed to help OEMs, ODMs and IHVs quickly develop and deploy quality systems and devices and to support those products during their expected lifecycles. The program offers personalized support relationship, 24x7 problem resolution services, proactive information, trainings and workshop services that allow tech partners to accelerate development cycles and enables to produce successful systems and devices based on Windows platform and techs. The platforms cover include Windows client, server, Windows embedded and Windows Mobile products.
They've programs starting at 100 hours per year and go up to having full-time dedicated personnel on-site at Microsoft working on your behalf. You could spend millions on external consulting services, however, this program has rates that start at just $190/hr with a min purchase of 100 hours for Foundation Services or a minimum of 400 hours for Managed Services.
Here're the services available for the managed accounts:
MOEMES is highly flexible and can be customized to meet the needs of your organization. Each customized service begins by determining the amount of technical resources allocated for your Microsoft support relationship. Additional TAM time may be added to each standard package as required.
- Level A: 1600+ hours by a TAM-led team.
- Level B: 800+ hours by a TAM-led team.
- Level C: 400+ hours by a TAM-led team.
- Information on 100 or 200 hour OEM Foundation Services offerings are available on request.
To learn more, send an email or your Microsoft OEM Account Manager or Pre-Sales Engineer. Pricing is available on request.
[tags]odm,ihv,tam,moemes,microsoft oem engineering services[/tags]