Microsoft made available following Microsoft Dynamics CRM white papers:
- Maximize the Value of your Custom Business Applications with Microsoft Dynamics CRM: xRM app framework of CRM offering is designed to help organizations meet their LOB app requirements more economically than traditional approaches by providing rapid app development, high degree of flexibility, consolidated systems management.
- Relational Productivity Applications: Leveraging Microsoft Dynamics CRM and SharePoint for Enhanced Business Impact paper will lay out an approach for using a combination of Office SharePoint Server 2007 platform and xRM app framework of CRM to address today’s great business challenge: how to be more customized, more rapid, and more engaged with client while still driving down transaction costs and associated overheads.
- The xRM Advantage for Solution Builders —the people & organizations that use software to create custom solutions to business problems face increasing expectations that they’ll be agents of IT savings in addition to serving as trusted, strategic partners for corporate success. This paper examine ways that app platform choices can drive success of solution builder as a value-added strategic partner, with particular focus on capabilities of CRM xRM app framework.