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HP investigating support options for MediaSmart Server memory upgrades

Carlos Montalvo, HP’s Vice President of Marketing, Managed Home told Terry Walsh that “As we continue to extend the features of the MediaSmart Server and plan the next release of the hardware it’s important for us to allow owners of the current version of the product to continue to benefit also – we’re actively investigating supported options for users to upgrade their MediaSmart Server’s memory”.

At this point, there’s no news on how HP will facilitate memory upgrades – performing the upgrade isn’t a trivial process for novices, but if you’re used to opening up and upgrading PCs, it’s certainly achievable with the clear instructions. It may be that HP offer an upgrade service via authorised dealers, but all options are open at the moment.

In terms of timings, “We need to work out what support users will need when they upgrade, but you can expect to see a solution from us in the next 6 months, or sooner.”

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