If you cannot find the answer to your problem through Help, e-mail for support at the following e-mail address:
Microsoft makes every effort to answer e-mail support requests within 24 business hours. Virtually all solutions to Hotmail support needs can be found in Help.
Oh Cool.. let me send an email to them…as I’m trying to figure out an issue with a hotmail account.
Thank you for sending an e-mail message to firstname.lastname@example.org. However, this is not a monitored e-mail address.
Okay... but you said up above that it was? Sign in to your Hotmail account and click "Help" for the most up-to-date information on this issue as well as recent customer questions. If you
need more assistance, you can contact us through Help, and we'll respond within one business day. Having problems signing in? If you need to retrieve or reset your password, add or update your alternate e-mail address, or change your secret question, go to: https://memberservices.passport.net/ Click "Help" for the most up-to-date information on each of these tasks. NOTE: You will need to provide the same answers to the account profile questions as you entered
when you signed up for your Hotmail account. You will also need to provide the same answer to your secret question that you created during the sign-up process. Note: We recommend you change your Secret Question and Answer when you update your password. This improves the security on your account.
Your secret question allows only you to retrieve your password online if you ever forget it. If you are using a non-English version of Hotmail, your
password, like your sign-in name, must be typed in Standard English-based text. Warning: To help protect your personal information, a Hotmail employee will never ask you for your current password, either by phone or e-mail.
Hotmail requires your password only when you sign in to your account and even then, your password is not displayed on screen. If you receive a
message that asks for your current password, please forward it to email@example.com immediately and do not respond to the message.
Never share your password or secret question and answer with anyone else. And change your password and secret question regularly to increase the security of your account.
Please note that you will not receive a reply if you respond directly to this message.
Okay let's try it from the Hotmail account directly
Thank you for sending an e-mail message to firstname.lastname@example.org. However, this is not a monitored e-mail address........
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