Fix for Outlook Issue When Virtualized with Microsoft App-V

Microsoft warns of a issue you might run into when running Outlook 2007 locally and Outlook 2010 virtualized on the same machine. When you've a scenario like this, upon the first launch of virtualized Outlook 2010 you might receive following error message: Outlook experienced a serious problem with the Microsoft outlook mobile service add-in.To resolve, […]

Microsoft warns of a issue you might run into when running Outlook 2007 locally and Outlook 2010 virtualized on the same machine. When you've a scenario like this, upon the first launch of virtualized Outlook 2010 you might receive following error message: Outlook experienced a serious problem with the Microsoft outlook mobile service add-in.

To resolve, open the package on the sequencer and add following registry keys:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432node\Microsoft\Office\Outlook\Addins\Microsoft.OMSAddin]
"CommandLineSafe"=dword:00000000
"Friendly Name"="Microsoft Outlook Mobile Service"
"LoadBehavior"=dword:00000000

Also set following key in the sequencer to OVERRIDE (64-bit OS):

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432node\Microsoft\Office\Outlook\Addins\Microsoft.OMSAddin]

Operating System 32-bit key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.OMSAddin]

About The Author

Deepak Gupta is a IT & Web Consultant. He is the founder and CEO of diTii.com & DIT Technologies, where he's engaged in providing Technology Consultancy, Design and Development of Desktop, Web and Mobile applications using various tools and softwares. Sign-up for the Email for daily updates. Google+ Profile.