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Exchange Server: Using PFDAVAdmin to get the item count in mailboxes folders

By now, I am sure that everyone has heard of RPC dialog box popups in Outlook. More and more, we have seen this issue being related to the number of items in users’ mailbox folders.

“That’s great” you say… “But exactly how do I determine the number of items in each user’s mailbox and folders?” The Exchange System Manager (in Exchange 2000 and 2003) only shows the total number of items and opening each user’s mailbox to determine the count is too time consuming.

I thought about using some tools that we already have and decided to see if PFDAVAdmin would fit the bill.

The first thing is to download the latest version of the PFDavAdmin utility from the download site below:


To get a listing of the number of mail items for each folder within each mailbox, follow the steps below:

1. Launch PFDAVAdmin by double clicking on the file; PFDavAdmin.exe

2. On the File menu, select Connect.

The “Connect” dialog will then appear as shown below.

  • In the Connect dialog box, enter the name of the Exchange Server the mailboxes reside on.    
  • Check the “Authenticate as currently logged on user” checkbox.
  • Select “All mailboxes” under Connection and click OK.

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Microsoft, Exchange, Server, PFDAVAdmin, Item count, Mailboxes, Folders, Tips, Tricks, Tips ‘n’ Tricks, Outlook, Exchange Server

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