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Exchange Server 2007: Managing Active Sync Device From Outlook Web Access

In Exchange 2007, Outlook Web Access (OWA) offers a portal for users to manage their Exchange Active Sync (EAS) devices.

How to access that information?

  1. Log on to OWA
  2. Click “Options”
  3. Click “Mobile Device”

Here is what the page looks like:


Note: If ActiveSync is not enabled for the Exchange user, “Mobile Device” tab won’t be shown. You can run the PowerShell command to check the status. Here is the result from a test server for example:

[PS] D:\Documents and Settings\ Administrator >Get-CASMailbox -Identity:test |fl ActiveSyncEnabled

ActiveSyncEnabled : True

What can the page do for you?

Note: The following includes the Exchange 2007 and Service Pack 1 (SP1) features:

1) Device status

As shown in the snapshot, the page will list all the Active Sync devices that the Exchange user has ever synced. Each device will be identified with its Type, Last-Sync-Time, and Status, which contains detailed device information, such as First-Sync-Time, User-Agent, etc.

Note: Exchange has provided the protocol support to let the device send up the device-related data (e.g. Friendly Name, OS, Phone number, etc) to the server. But not all devices implement that part of protocol. Therefore, it’s possible that you won’t see all the data shown in the screenshot.

On the server side, the Exchange administrator can use the following PowerShell command to get the same data.

Continue to read full article….
Microsoft, Exchange 2007, Server, Managing, Active sync, Device, Outlook, Knowldegebase, Tips, Tricks

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