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Jan152008

Dreamhost billing glitch

Dreamhost has had a billing glitch and has billed hundreds of customers for as much as 2 years in advance, with debits/charges up to $400 in some cases.

….fixing everything right now, but it may take several hours before all affected accounts are corrected. You will receive an email when yours is fixed, and if your credit card was charged, the charge will be refunded automatically.

We’re very very very sorry about this! There is a blog.dreamhost.com post explaining in more detail how this happened..

Also, you needn’t contact us or your credit card company/bank about this.. we’re fixing it right as you read this (and maybe already have for your account)! The best move for you is to just sit back and pretend you never got those weird billing email(s) talking about owing lots of money!

DreamHost, Web Hosting, ISP, Billing, Credit, Glitch

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