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Certifying the Best: Best Buy and Microsoft partner to certify the retailer’s small-business experts

REDMOND, Wash., May 18, 2006 – If there’s one thing small business owners have in common it’s a lack of resources – the people, skills and time needed to design and implement business-critical processes and systems that will help them better mange their companies. What they need are trusted, qualified experts who understand the specific needs of small businesses.

Best Buy, a Fortune 100 consumer electronics retailer with more than 940 stores in North America, recognized these needs and developed its “Best Buy for Business” (BBFB) division targeted to address the requirements of small businesses. BBFB combines sales staff at business solutions centers (“store within a store”) staffed by specially trained experts with The Geek Squad, Best Buy’s technical support and service arm, and phone support. BBFB provides one outlet for all the resources small businesses need to become more efficient so they have more time to focus on the bottom line.

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